At ProtectiCloud, we prioritize your security by providing a comprehensive anti-spam and anti-phishing system by default. 🛡️ Our intelligent filtering system ensures that your inbox remains free of unwanted and potentially harmful emails. 📧

How Spam Filtering Works 🧐

To streamline email management, any message deemed suspicious is automatically routed to your Junk folder. 🗂️ This gives you a single location to review filtered messages, making it easier to identify false positives.

Handling False Positives 🔄

If you find an email in Junk that is not actually spam, you can train the system to recognize it as safe. Simply:

  1. Right-click the email in Outlook. 🖱️

  2. Select Mark as Not Junk. ✅

Note: It may take a few attempts for the system to learn the pattern and correctly deliver similar emails to your inbox. 🧠

Blocking High-Risk Emails 🚨

For enhanced security, our system outright blocks emails classified as "high risk." These are typically messages containing malicious links or attachments that pose a threat to your data and privacy. ⚠️

By leveraging ProtectiCloud's advanced filtering, you can rest assured that your inbox remains protected against evolving cyber threats. 🏆

For further assistance or questions, feel free to contact our support team! 💬

Contact Us 📞

If you need direct support, reach out to us via email at [email protected] 📩 or call our office at 321-888-2950, Option 1. 📞