Applies to
- Windows 10
- Windows 11
Sync the enrolled device you're using for work to get the latest updates, requirements, and communications from your organization. Company Portal regularly syncs devices as long as you have a Wi-Fi connection. However, if you ever need to disconnect for an extended period of time, you can manually sync the device when you return to get any updates you missed. Syncing can also help resolve work-related downloads or other processes that are in progress or stalled. If you're experiencing slow or unusual behavior while installing or using a work app, try syncing your device to see if an update or requirement is missing.
This article describes how to start a sync from the:
- Settings app
Sync from Settings app (Windows 10 or later)
Sync devices running Windows 10 or later from the system Settings app.
On your device, select Start > Settings.
Select Accounts.
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Select the option that matches your onscreen experience.
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If your screen shows the Access work or school option, jump to Access work or school steps in this article.
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If your screen shows the Work access option, jump to Work access steps in this article.
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Access work or school steps
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Select Access work or school.
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Select your work account, which is marked with a briefcase icon or Microsoft logo.
Select Info.
Select Sync.
Work access steps
- Select Work access.
- Under Enroll into device management, select the account that's associated with your workplace.
- Choose Sync. The button remains inactive until the sync is complete.
Next steps
Still need help? Contact our helpdesk at 321-888-2950, or send us an email: [email protected]