1. Open Outlook. If this is your first time opening it, you will have to enter your login information. If you have used your account on Outlook before, skip to step 2.
2. Once login credentials are accepted, a prompt saying “More information required” will appear. Click Next to begin setup.
3. You will be instructed to download and install the Microsoft Authenticator app on your phone. Do this now if you haven’t already.
4. If you are prompted to allow notifications after installing the app, allow them. Click next on this screen in your browser, and the prompt with the QR code you will need in step 6 will appear.
5. In your app, once you have accepted the agreement, you will come to a screen with options you may have to scroll down to see. Click the “Scan QR Code” option.
6. Back in Outlook, you should see the QR code. Scan it. The app will then ask you to allow notifications. Click Allow.
The account should appear in your app.
7. Click next, and a notification will then be sent to your phone. The prompt in your browser will change and display a number.
Enter this number into your app to confirm and click yes.
Note: These prompts show up any time your credentials are entered to sign in. If you receive one of these prompts and you know you are not currently trying to sign in anywhere, press “No, Its not me” and notify IT immediately at [email protected].
If it accepts, the prompt in your browser will once again change to show that the notification is approved, confirming MFA is set up. Click Next.
8. You may see a screen asking you to name this authentication method. Call it whatever you want, then click Next.
Note: After you’ll see a screen showing a summary of your app password. You can document this, but it likely will never be relevant. Click Done.
9. You will see another screen listing the active authentication methods. Nothing to do here except click Done.
From this point, the login process will continue until you are in Outlook, but that’s all the steps to set up MFA and the Microsoft Authenticator app.